Solutions / Telecom
Telecom
Vault-hosted multi-tenant VoIP with STIR/SHAKEN A-attestation. IVR for patient volume, T.38 fax support, engineer-managed.
Phones that aren't somebody else's billing dashboard
Vault-hosted multi-tenant VoIP running on infrastructure VDS owns — not a third-party VoIP vendor with a markup. Outbound calls carry A-level STIR/SHAKEN attestation, which means they're not flagged "Spam Likely" on the receiving end. Built for the way dental and medical front desks actually work: high-volume call routing, after-hours flow, recorded prompts, and T.38 fax for the consent forms and insurance paperwork that still come in over fax.
What's Included
Capabilities
Vault-Hosted Multi-Tenant VoIP
Your phone system, on infrastructure VDS owns. Not a reseller, not a markup.
STIR/SHAKEN A-Attestation
Outbound calls carry the highest carrier-trust signal. They don't get marked spam.
T.38 Fax Support
Reliable fax-over-IP for the consent forms and paperwork that still arrive by fax. T.38 specifically — not the lossy alternatives.
IVR & Callback Queues
Auto-attendants, queues, after-hours flows — built for patient-volume workflows.
Number Porting & E911
Keep your existing numbers. Stay compliant with emergency dialing requirements.
Mobile & Softphone Apps
Same business line on desk phone, laptop, or mobile. Same quality, same caller ID.
Why It Matters
Outcomes
Calls Get Answered
A-attestation means your outbound calls don't show up as "Spam Likely." That alone changes pickup rates.
Reliable Fax When You Need It
T.38 fax delivers the consent forms, insurance docs, and one-off paperwork that still come in by fax — without a separate analog line.
No Vendor in the Middle
Your phone system isn't dependent on a SaaS provider's outage page or pricing changes.
How We Deliver
Process
Audit
Current carriers, contracts, lines, integrations. We surface the things you're paying for and not using.
Design
Route flows, queue logic, after-hours handling, recorded prompts, T.38 fax routing.
Port & Deploy
Numbers migrated, endpoints provisioned, cutover off-hours. Zero outage during business.
Support
MOS scores monitored. Adds, moves, and changes handled. Engineer-managed end to end.
FAQ
Common Questions
Why Vault-hosted vs RingCentral / Vonage / 8x8?
Those are SaaS phone systems — you're a tenant. Pricing, features, and outage windows are theirs. Vault-hosted means the phone system runs on hardware VDS owns, with the same uptime targets as the rest of your infrastructure, and no per-user-per-month creep.
Will my outbound calls show up as "Spam Likely"?
Not from us. We carry A-level STIR/SHAKEN attestation — the highest carrier-trust signal — on every outbound call. That's the signal carriers use to decide whether to flag your number.
Do I need to keep my landline for fax?
No. T.38 fax-over-IP handles the consent forms, insurance docs, and other paperwork that still arrive by fax — without the cost or hassle of a separate analog line.
Tired of "Spam Likely" on your outbound calls?
VDS phones are the same system answering this call. Try it — call us.
Call us · 1.480.907.0700