Managed IT · Security · Backups · Phones
IT for dental & medical practices, handled.
Vault Data Servers — I.T. is in our DNA, since 2013
We run your IT — and we build the software you run on. Your servers, your network and your practice software, from one company that has been doing it since 2013. Everything else you already use, we manage as-is.
- backups.daily
- verified
- restore.drill
- monthly, tested
- retention
- immutable
- response.critical
- 15 min · 24/7
- uptime.sla
- 99.9%
- hardware
- dedicated, run by us
- report.quarterly
- value report
- billing
- flat monthly
One company, two halves
We run your IT. And we build the software you run on.
Two halves of one company. Most practices buy one; some buy both.
01Managed IT services
Managed IT services
Workstations, networks, backups, security and phones for dental and medical practices. We manage what your team already uses — Microsoft 365, Google Workspace, your existing practice system — and run the rest on hardware we own.
02Our software
TMJ Journey — our software
Practice software for TMJ and dental sleep medicine, written here and hosted here. Clinical, front-desk and financial in one system, with documentation that drafts itself while the clinician talks.
Now in Phase 1: open to International Centres. Phase 2 opens TMJ Journey to practices that aren't Centres.
Managed IT
Six service lanes
Managed IT for dental, medical and working operations. Pick what you need — they all run on the same infrastructure.
Cloud Solutions
Private cloud and Vault-hosted infrastructure on hardware VDS owns — not leased cloud space.
Cybersecurity
HIPAA posture, cyber insurance audit prep, and incident investigation.
Backup & Recovery
Daily verified backups. Monthly tested restore drills. Immutable retention.
Managed IT
Flat-rate billing, Quarterly Value Reports, and a 15-minute response on critical.
Web Hosting
Managed hosting on infrastructure VDS owns. Sites, portals and internal apps.
Telecom
Vault-hosted multi-tenant VoIP. STIR/SHAKEN A-attestation. T.38 fax.
When something breaks
Response times are in the agreement, not the brochure.
Documented in your service agreement, against a 99.9% uptime SLA.
- Critical
- 15 min24/7/365 · production stopped
- Urgent
- 1 hrBusiness hours · significant disruption
- Routine
- 4 hrBusiness hours · standard requests
Why Vault
You won't have to explain your network twice.
Thirteen years of decisions about your systems live in documented runbooks rather than in one person's head. That is what makes the difference on the call where something is broken and nobody has time to start from the beginning.
Call usWe built it. So we know how to fix it.
The servers, the network and the practice software are ours end to end. When something breaks, nobody opens a ticket with a vendor who has never seen your setup.
Your data lives on infrastructure we run
Dedicated hardware, not shared public cloud. Backups encrypted, tested and HIPAA-aligned. Your records export on demand — labelled PDFs and spreadsheets, readable without any proprietary software.
Flat monthly rate
No “labor for ticket #4827.” Hardware builds and major projects are quoted up front, before they start. “Do nothing” stays on the menu when it's the right answer.
We manage what you already use
Microsoft 365, Google Workspace, your existing practice management or EHR — inherited and managed, not ripped out and replaced.
Insight
Notes on the systems a practice runs on
IT Services ·
10 Questions to Ask Before Hiring a Managed IT Provider for Your Practice
Response times in the contract, a signed BAA, flat billing, tested backups and your data back if you leave: what to ask an IT provider before you sign.
Business Continuity ·
Ransomware and Your Practice: Why a Tested Restore Matters More Than a Backup
Most practices have backups; few have restored from one lately. How ransomware reaches backups, what survives it, and why restore drills decide downtime.
Security ·
Cyber Insurance Renewal: A Checklist for Dental and Medical Practices
MFA, immutable backups, EDR, patching and an incident plan: what insurers ask dental and medical practices at renewal, and how to answer with evidence.
Talk to us
Ready to talk?
Call us directly. You'll get someone who can answer the technical question, not read it off a script.
1.480.907.0700