Get Started
Get Started
Ready for engineer-led IT? Drop a note below or call us directly — the engineer who'd own your account is the one answering.
Send a Message
Or Reach Out Directly
Phone
1.480.907.0700 — voicemail monitored 24/7
info@vaultdataservers.com — replies within one business day
Location
Scottsdale, AZ 85259
Hours
Monday–Friday, 8am–6pm Arizona time. Critical issues covered 24/7/365.
Frequently Asked Questions
What does VDS actually do?
Six service lanes — Cloud Solutions, Cybersecurity, Backup & Recovery, Managed IT, Web Hosting, and Telecom — all running on infrastructure VDS owns at PhoenixNAP. Pick what you need; they all share the same sovereign stack.
How fast do you respond when something breaks?
Critical (production-stopping): 15 minutes, 24/7. Urgent (significant disruption): 1 hour, business hours. Routine (standard requests): 4 hours, business hours. Documented in your service agreement — not just a marketing line.
What size practices do you work with?
Boutique end of dental, medical, and ag operations — the size where engineer-led service makes the biggest difference. If you've outgrown break-fix but a corporate MSP would put you behind a tier-1 queue, that's our lane.
What industries do you specialize in?
Dental practices (Dentrix, Eaglesoft, Open Dental, 3Shape, Ceramill, DTX Studio Core), medical practices (Epic, eClinicalWorks, Athenahealth, NextGen, DICOM/PACS), and agriculture operations needing sovereign infrastructure with self-hosted AI tooling.
Do you "rip and replace" my existing setup?
Inheritance, not replacement. We manage what your team already uses — Microsoft 365, Google Workspace, your existing PMS or EHR — and run the rest on infrastructure VDS owns. Documented escape hatches from day one if you ever change vendors.