Backup & Recovery
Daily verified backups, monthly tested restore drills, immutable retention. Recovery you can prove works — not just promise.
A backup is only as good as your last test restore
Most backup horror stories aren't "we didn't have backups" — they're "the backups didn't work and we found out during the disaster." Layered architecture: snapshot-based instant rollback at the host, nightly local backup, off-site replicas at multiple data centers. Monthly restore drills on every client, on real systems, with reports you can show your insurer. Practice management (Dentrix, Eaglesoft, Open Dental), digital dentistry workflows (3Shape, Ceramill, DTX Studio Core, CBCT), and EHR systems (Epic, eClinicalWorks) all get the same treatment as everything else.
What's Included
Capabilities
Daily Verified Backups
Encrypted, integrity-checked on every run. "Verified" means we look at it — not just that the job didn't error.
Off-Site Replication
Replicas at multiple data centers. A local disaster doesn't take everything.
Immutable Retention
Backups attackers can't encrypt or delete. Ransomware can't reach the recovery copy.
Monthly Restore Drills
Real systems, real data, full report. The proof your recovery actually works.
Granular Restore
Single file, mailbox, database, full server — whatever scope the moment needs.
Documented RTO/RPO
Recovery time and point-in-time targets set in writing per system, before they're needed.
Why It Matters
Outcomes
01
Survive Ransomware
Restore from immutable copies attackers can't reach. No ransom paid, no quiet payouts.
02
Proof, Not Promises
Monthly restore drill reports. You see the proof — not just the agreement.
03
Practice-Critical Coverage
PMS, EHR, imaging, DICOM — the systems your operations actually depend on.
How We Deliver
Process
Inventory
Identify the data and systems your operation actually depends on — not just the obvious ones.
Architect
RTO/RPO targets per system. Schedule, encryption, replication topology, retention policy — all written down.
Automate
Daily verified runs, immutable retention, off-site replication. Encryption end-to-end.
Test
Monthly restore drill on a rotating schedule. Full report per drill, lands in your inbox.
How is this different from "just having backups"?
A backup nobody's ever restored is a hope, not a backup. Monthly restore drills on real data, with reports you can show your insurer or auditor — that's the difference.
What happens during ransomware?
Immutable retention means the recovery copy can't be encrypted by the same actor that encrypted production. We isolate, verify the clean restore point, and rebuild — on the runbook we tested last month.
Will I see proof the backups work?
Yes. Every monthly restore drill produces a report. The Quarterly Value Report rolls them up so leadership sees the evidence without you having to dig for it.
Other service lanes
Same infrastructure, five more ways in
Cloud Solutions
Private cloud and Vault-hosted infrastructure on hardware VDS owns and operates — not someone else's GPU, not someone else's billing dashboard.
Cybersecurity
HIPAA-ready posture, cyber insurance audit prep, and incident investigation — documentation built for the questions auditors and insurers actually ask.
Managed IT
Flat-rate IT for practices that have outgrown break-fix.
Web Hosting
Managed hosting on infrastructure VDS owns. SSL, backups, DNS — and a known physical address for your data.
Telecom
Vault-hosted multi-tenant VoIP with STIR/SHAKEN A-attestation. IVR for patient volume, T.38 fax support, fully managed.
Talk to us
When was your last tested restore?
If you can't answer, that's the first thing to fix. Call us.
1.480.907.0700