Get Started
Get Started
Drop a note below or call us directly — you'll get someone who can answer the technical question, not read it off a script.
Send a message
Please leave out patient details — this form is for getting in touch, not for health information.
Or reach out directly
Phone
1.480.907.0700 — voicemail monitored 24/7
Email
info@vaultdataservers.com — replies within one business day
Location
Scottsdale, AZ 85259
Hours
Monday–Friday, 8am–6pm Arizona time. Critical issues covered 24/7/365.
TMJ Journey is in Phase 1, open to International Centres — Centres start here. Not a Centre? Send a message saying so and we'll tell you when Phase 2 opens to your practice.
FAQ
Frequently asked questions
What does VDS actually do?
Six service lanes — Cloud Solutions, Cybersecurity, Backup & Recovery, Managed IT, Web Hosting, and Telecom — all running on infrastructure VDS owns and operates. We also build TMJ Journey, our own practice software for TMJ and dental sleep medicine. Pick what you need; the services all share the same infrastructure.
How fast do you respond when something breaks?
Critical (production-stopping): 15 minutes, 24/7. Urgent (significant disruption): 1 hour, business hours. Routine (standard requests): 4 hours, business hours. Documented in your service agreement — not just a marketing line.
What size practices do you work with?
Boutique end of dental, medical, and working operations — the size where being able to reach someone technical makes the biggest difference. If you've outgrown break-fix but a corporate MSP would put you behind a tier-1 queue, that's our lane.
What industries do you specialize in?
Dental practices (Dentrix, Eaglesoft, Open Dental, 3Shape, Ceramill, DTX Studio Core), medical practices (Epic, eClinicalWorks, Athenahealth, NextGen, DICOM/PACS), and working operations that need infrastructure they own rather than rent.
Do you “rip and replace” my existing setup?
Inheritance, not replacement. We manage what your team already uses — Microsoft 365, Google Workspace, your existing PMS or EHR — and run the rest on infrastructure VDS owns. Documented ways out from day one if you ever change vendors, and your data exports in formats you can open.